For Skullcandy Global Systems Manager Mark Hopkins, the goal was to find a platform of enterprise quality web-based tools that was intuitive to both use and administrate, yet market proven and fully robust in functionality. Also required was a manageable and seamless integration to Skullcandy’s SAP platform.
Denny Bruce. VP of Domestic Sales reports “Thanks to the user-friendliness of the Hubsoft platform and a wide range of features, including real-time product availability, every team member that touches our retail business benefits from a more effective experience. The right people using the right technology — that’s how we achieve operational excellence.”
Skullcandy Dealer Services Rep Jeff Earl counts among his favorite features the ability for sales teams to setup custom product segmentation among the different sales channels, the streamlining of the order process, simple access to order history, and of course access to real time product catalogs with availability and promotions.
In addition, Skullcandy’s new B2B portal provides critical business intelligence reporting, and integrates Dealer CRM to allow sales reps and their internal support teams to manage and track account activity from prospecting through order management and related support. Jeff adds “We are really excited to be able to streamline the ordering process and give our teams the best tools available to get the job done. Hubso; is that tool that gets us to the next level.”
About Skullcandy;
Skullcandy is the original lifestyle and performance audio brand inspired by the creativity and irreverence of youth culture. Skullcandy designs, markets and distributes audio and gaming headphones and other accessory related products under the Skullcandy, Astro Gaming and 2XL by Skullcandy brands. Skullcandy was launched in 2003 and quickly became one of the world’s most distinct audio brands by bringing unique technology, color, character and performance to an otherwise monochromatic space; helping to revolutionize the audio arena by introducing headphones, earbuds and other audio and wireless lifestyle products that possess unmistakable style and exceptional performance. The Company’s products are sold and distributed through a variety of channels in the U.S. and approximately 80 countries worldwide.
About Sparc:
Headquartered in Laguna Beach, CA, Sparc is a leading provider of web-based enterprise technologies that allow brand partners to communicate, educate, promote, and transact business with their dealers and brand ambassadors from a single integrated platform, across all sales channels, and in any currency and language. Sparc partners keep their sales force and dealer network plugged in to deliver their brandʼs truth and passion, create loyal crusaders, and streamline sales order management, communications, and business intelligence.
www.hubsoft.com /www.sparcretail.com
Contact: John Telfer jt@sparcretail.com
By press release
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