The company, which owns the Easton, Bell, Riddell, Giro, Blackburn
and Easton Cycling brands said it learned Jan. 9 that a vendor’s servers
were attacked Dec. 1, 2013. The servers that were accessed contained
Easton-Bell e-commerce consumers’ information and may impact customers
who made online purchases between Dec. 1 and Dec. 31, 2013.
The malware attacks may have given hackers access to customers’
personal information, such as name, address, telephone number, email,
and credit card number along with the three or four digit credit card
security code on the card provided.
Upon discovery the intrusion, Easton-Bell immediately shut down the
affected servers and took steps to prevent further access to this
information, including cleaning and rebuilding the affected servers. The
company also engaged a highly experienced computer forensic specialist
to conduct an exhaustive investigation of this matter.
“We are also working with our vendor on additional measures that
can be taken to prevent such incidents in the future,” the company said
in a statement published on its site Wednesday. “Although our
investigation has not found that customer information has been misused,
we treat this matter with the utmost seriousness. “
In a series of letters signed by its CEO Terry G. Lee and sent to
customrs Jan. 17, the company urged customers to monitor their personal
credit closely over the next 90 days. As an added caution, it said it
had purchased credit and fraud monitoring services from All Clear ID for
its customers that will enable them to monitor their credit at no cost
for 24 months.
By press release
Aucun commentaire:
Enregistrer un commentaire