The company, which owns the Easton, Bell, Riddell, Giro, Blackburn and Easton Cycling brands said it learned Jan. 9 that a vendor’s servers were attacked Dec. 1, 2013. The servers that were accessed contained Easton-Bell e-commerce consumers’ information and may impact customers who made online purchases between Dec. 1 and Dec. 31, 2013.
The malware attacks may have given hackers access to customers’ personal information, such as name, address, telephone number, email, and credit card number along with the three or four digit credit card security code on the card provided.
Upon discovery the intrusion, Easton-Bell immediately shut down the affected servers and took steps to prevent further access to this information, including cleaning and rebuilding the affected servers. The company also engaged a highly experienced computer forensic specialist to conduct an exhaustive investigation of this matter.
“We are also working with our vendor on additional measures that can be taken to prevent such incidents in the future,” the company said in a statement published on its site Wednesday. “Although our investigation has not found that customer information has been misused, we treat this matter with the utmost seriousness. “
In a series of letters signed by its CEO Terry G. Lee and sent to customrs Jan. 17, the company urged customers to monitor their personal credit closely over the next 90 days. As an added caution, it said it had purchased credit and fraud monitoring services from All Clear ID for its customers that will enable them to monitor their credit at no cost for 24 months.
By press release